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Home > Questions And Answers

Questions And Answers

1.Will the shipping process be in discreet ?

Sure. Funejoy currently cooperated with Amazon for domestic shipping within the US. We carefully packed our items with black discreet box which you don’t need to worry. Neither company name nor product name would be seen on the box. Since the item is shipped by Amazon, there would be a normal Amazon box outside our packaging.

2.What should I do if I face any product defects?

Funejoy offers 30 days money back guarantee and 12 months manufacturer warranty for all our products. If you meet any defects products, please send an email to our tech support at: [email protected] with photos of the products, order number and a short description of the defects.

3. Are all products sold on Funejoy made from body safe materials?

In Funejoy , we value the safety of our customers most. All products we sold are made from body safe materials such as medical level silicone. We speak NO to all sexual wellness which may cause harm to human body. 

4.Do you ship to a PO box?

Yes, but only in the USA. Orders to PO boxes are sent out via USPS.